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Front was built for helping teams build meaningful connections with customers — and now thousands of teams use Front to give world-class customer support. In this guide, we cover how to set up your inbox to help your team give excellent customer service.
Popular ways to set up team inboxes for support
How to triage messages to your team with automatic workflows, assignments, and more
Ways for your team to collaborate and work more efficiently with message templates
How to use Front's Analytics to track and improve your team's efficacy, response time, and customer satisfaction
Managing group email addresses like contact@, client@ or support@? Don't sweat it. A shared inbox can help. Here's how a shared inbox can transform your team and help you stay on top of every email.
Tips, templates, and workflows for empowering your customer success team to give a better experience, plus how teams use Front to manage customer relationships.